Terms of Service

1. Acceptance of Terms

By accessing and using the Rx Growth Studio website ("Website") and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and All Gift Studio Private Limited, operating as Rx Growth Studio ("Company," "we," "us," or "our").

2. Description of Services

Rx Growth Studio provides pharmaceutical marketing consultation services, including but not limited to:

• Medical narrative mapping and development
• Interactive tool development for healthcare provider engagement
• Design system creation and brand development
• Field enablement and training programs
• Med-legal review and compliance support
• Strategic consultation for prescription growth

3. User Eligibility and Account Registration

Eligibility Requirements

Our services are intended for:

• Business professionals in the pharmaceutical industry
• Healthcare marketing professionals
• Individuals authorized to enter into binding contracts
• Users who are at least 18 years of age

Account Information

When creating an account or engaging our services, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use

4. Acceptable Use Policy

Permitted Uses

You may use our website and services for:

• Legitimate business purposes related to pharmaceutical marketing
• Accessing information about our services
• Communicating with our team about potential projects
• Participating in authorized educational content

Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malicious software or harmful code
• Attempt to gain unauthorized access to our systems
• Engage in any fraudulent or deceptive practices
• Harass, abuse, or harm other users or our staff
• Use our services for any illegal or unauthorized purpose

5. Intellectual Property Rights

Our Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and design, is the property of Rx Growth Studio or our licensors and is protected by:

• Copyright laws
• Trademark laws
• Trade secret protections
• Other intellectual property rights

User-Generated Content

When you submit content to us (such as project details, feedback, or communications), you grant us:

• A non-exclusive license to use such content for business purposes
• The right to modify content for internal processes
• Permission to store and process content as necessary for service delivery

You retain ownership of your proprietary information and trade secrets.

Client Work Product

For paid consulting engagements:

• Client retains ownership of their proprietary information
• Work product ownership is defined in individual service agreements
• We retain rights to general methodologies and approaches
• Confidentiality agreements govern the use of sensitive information

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:

• The collection and use of information as described in our Privacy Policy
• The transfer of information to third-party service providers
• The processing of data for business and analytical purposes

7. Service Availability and Modifications

Service Availability

We strive to maintain continuous availability of our website and services, but we do not guarantee:

• Uninterrupted or error-free operation
• Freedom from viruses or other harmful components
• Compatibility with all devices and browsers
• Availability during maintenance periods

Service Modifications

We reserve the right to:

• Modify or discontinue services with reasonable notice
• Update our website functionality and content
• Change pricing and service offerings
• Implement new features or remove existing ones

8. Payment Terms and Billing

Service Fees

For paid services:

• Fees are as agreed in individual service contracts
• Payment terms are specified in service agreements
• Late payment may result in service suspension
• All fees are exclusive of applicable taxes

Refund Policy

Refunds are handled according to the terms specified in individual service agreements. Generally:

• Refunds are considered on a case-by-case basis
• Completed work is typically non-refundable
• Cancellation terms are defined in service contracts

9. Disclaimers and Limitation of Liability

Service Disclaimers

Our services are provided "as is" and "as available." We disclaim all warranties, whether express or implied, including:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

Professional Advice Disclaimer

Our services constitute marketing consultation and should not be considered as:

• Legal advice
• Medical advice
• Regulatory compliance advice
• Investment or financial advice

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the fees paid for services
• Claims arising from third-party actions

10. Indemnification

You agree to indemnify, defend, and hold harmless Rx Growth Studio, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of our website and services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit
• Your negligent or unlawful conduct

11. Termination

Termination by You

You may terminate your use of our services at any time by:

• Discontinuing use of our website
• Contacting us to close your account
• Following termination procedures in service agreements

Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Violation of these Terms
• Suspected fraudulent or illegal activity
• Non-payment of fees
• Conduct that may harm our reputation or other users

Effects of Termination

Upon termination:

• Your right to use our services ceases immediately
• Outstanding fees remain due and payable
• Confidentiality obligations continue
• We may delete your account and data

12. Third-Party Services and Links

Our website may contain links to third-party services, including:

• Google Analytics and other analytics services
• Microsoft services and applications
• Social media platforms
• Content delivery networks
• Payment processing services

We are not responsible for:

• The content or practices of third-party services
• Privacy policies of external websites
• Security of third-party platforms
• Availability or functionality of linked services

13. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of Gujarat, India, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

Dispute Resolution Process

Before initiating legal proceedings, we encourage:

1. Direct Communication: Contact us to discuss the issue
2. Negotiation: Attempt to resolve disputes through good faith negotiation
3. Mediation: Consider mediation through a neutral third party
4. Arbitration: Binding arbitration may be required for certain disputes

14. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions or regulations
• War, terrorism, or civil unrest
• Internet or telecommunications failures
• Pandemics or public health emergencies
• Acts of third parties

15. Severability and Entire Agreement

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Rx Growth Studio regarding the use of our services.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date
• Provide notice through our website
• Send email notifications to registered users
• Allow reasonable time for review before changes take effect

Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Contact Information for Legal Matters